People Analytics & Insights Leader

Lei Pan,
Ph.D.

Turning data, insights, and technology into business performance — through people analytics, AI, and a culture of data-driven decisions.

📍 Houten, Netherlands · 🏢 FrieslandCampina · 🎓 Vrije Universiteit Amsterdam
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About

Data-driven leader,
human-centered thinker.

My passion is using data, insights, and technology to drive business performance and shape smarter, more human organizations. As Head of People Analytics & Insights at FrieslandCampina — one of the world's largest dairy cooperatives — I lead the charge in translating workforce data into strategic action.

With a Ph.D. from Vrije Universiteit Amsterdam and experience across food & beverage, energy, consultancy, banking, and the public sector, I bring a cross-industry perspective to people analytics. I build and lead data teams, foster data culture, and champion the use of AI and analytics to solve real business problems — not abstract ones.

Expertise

What I do

People Analytics & Insights
Data Science & AI
Building & Leading Data Teams
Data Culture & Literacy
Strategic Workforce Planning
AI Governance & Ethics
Semantic Data Foundations
HR Analytics & Technology
Speaking

Recent engagements

AI Masterclass
Co-presenter · FrieslandCampina · 2026
Three eras of AI: from draft to act to continue — a hands-on masterclass reframing AI for HR professionals.
Gartner Data & Analytics Summit
London · May 2026
AI doesn't fail because of the model. It fails because of missing context. On semantic layers, context engineering, and knowledge structures for trustworthy AI.
Chief Data Officer / Chief AI Officer Benelux Summit
2026
Balancing safety and speed: how one organization centralises procurement and guardrails while enabling citizen data scientists to experiment — try fast, learn fast. Scale what works. Stop what doesn't.
HR Analytics and AI Summit
Berlin · 2025
Pragmatic data quality at FrieslandCampina: translating best practices in data management into something practical for HR. Also on data fluency through biweekly 15-minute insights sessions.
BIAAS — Business Intelligence and Analytics Summit
Brussels · 2026
People Analytics & Insights in the age of AI.
Approach

How I think about work

“If we want AI to truly transform the enterprise, we need to invest as much in semantics and governance as we do in models and tools.”
— from her keynote at the Gartner Data & Analytics Summit, London 2026
“Technology advancement won't wait for us to be safe and ready. Strong governance, privacy, and ethics are essential — but waiting for everything to be perfect isn't an option either. Try fast, learn fast.
— CDO/CAIO Benelux Summit, 2026